Pune: To engage even more closely and provide a richer customer experience to the residents of Pune, Vodafone India today launched two Global Design Stores in the city at NIBM Road and Kalyani Nagar. With these new stores, Vodafone’s M & G circle has spread its retail footprint to 930 plus company owned stores including 26 Global Design Stores.
Warm, customer friendly design, vibrant colours, easy navigation and enthusiastic customer service executives is what will welcome you when you walk into any of Vodafone’s Global Design Stores.
Speaking on the occasion of the launch, Ashish Chandra, Business Head- Maharashtra & Goa, Vodafone India said, “Vodafone has always have been at the forefront in providing best in category products and services to our valued customers. With the launch of two more Global Design Stores in Pune, we are extending a global service experience to a larger customer base in the city“.
Vodafone Global Design Stores are in line with Vodafone’s ‘Retail of Tomorrow’ initiative to deliver an unmatched retail experience to customers. As the name suggests, Vodafone Global Design Stores have a standard design format globally.
With increasing use of smart-phones, mobile internet and new technologies, customer tastes are evolving speedily. The launch of this store is in sync with the dynamic needs of Punekars. As local residents have been increasingly getting more and more inclined towards the use of smart technology, Vodafone has been at the forefront in facilitating this. An easy, simple design and welcoming and engaging staff at Vodafone Global Design Stores provide a one-stop shop experience platform for customers, facilitating a more connected relationship between the customer and the brand.
Customers at Vodafone Global Design Stores are offered an array of services through specially-designated zones such as 3G Zone to discover and experience mobile internet; Vodafone Red Zone:a first-of-its-kind all-in-one post-paid service; Self Service Kiosk: a 24×7 facility for bill payment and recharge service; Vodafone Red Box: to enable customers to transfer content from an existing handset to a new age smart-phone for free; and M-Pesa Zone: a unique mobile money transfer service.
An exclusive offering by Vodafone, M-Pesa caters to unbanked sections by simply bringing the bank to their handsets. With M-pesa, Vodafone subscribers can send and receive money in a hassle-free manner. Besides money transfers, they can avail of DTH recharges and make utility bill payments along with various cash-back offers.
Already having the country’s largest exclusive retail footprint with more than 9900 stores, Vodafone has been consistently expanding its reach to cover more and more towns in both urban and rural areas of Maharashtra & Goa. Presently, Vodafone has over 930+ retail touch points in Maharashtra & Goa, including 71 Vodafone stores, 474 Vodafone Mini Stores and 393 ADVMS (rural mini stores).
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