The first Commercial Vehicle (CV) manufacturer outside of Japan to win the prestigious Deming Prize
November 09 2016, Chennai: Ashok Leyland, flagship of the Hinduja Group, today received the
prestigious 2016 Deming Prize for Pantnagar manufacturing facility. The Deming Prize is a global
quality award and is the oldest and most widely recognized quality award in the world. This prize is
awarded to companies that have established TQM in their business operations. Ashok Leyland
Pantnagar has become the first truck and bus plant in the world and also the only CV manufacturer
outside of Japan to win the Deming Prize.
Receiving the Deming Prize in Japan, Mr. Vinod K. Dasari, Managing Director, Ashok Leyland, said –
“It is indeed a proud moment for all of us at Ashok Leyland to receive this coveted prize. Being the first
Truck and Bus Plant in the world and the only CV manufacturer outside of Japan to win this prize, adds
another feather to company’s achievements of delivering industry firsts. Housing the latest technology
and processes, our Pantnagar plant is a fully-integrated plant capable of manufacturing all future-
ready products across trucks and buses. Consistent quality, technology, innovation and robust
processes are the pillars which have helped us garner international recognition, customer satisfaction,
and help us deliver on our brand promise of ‘Aapki Jeet, Hamari Jeet’.”
According to Mr. R. Sivanesan, Senior Vice President – Quality, Sourcing and Supply Chain, Ashok
Leyland, – “We at Ashok Leyland have always focused intensely on quality processes and customer
oriented approach with efficient people management. With large and strategic investments in
technology and quality, and a young and energetic workforce, the establishment of the Pantnagar plant
was an important step in our ambition to become a world-leader in the global commercial vehicle
industry. Being the youngest plant of Ashok Leyland, it is a great pleasure for us to be recognized with
the prestigious Deming Prize 2016 for excellence in TQM. Our Pantnagar plant has set a benchmark
that we have to live up to and strive continually to reach higher goals and conquer new frontiers.”
The Deming Prize was established in 1951 by Japanese Union of Scientists and Engineers (JUSE) to
honor W. Edwards Deming, who contributed greatly to Japan’s proliferation of statistical quality
control after World War II. The selection procedure of the winner involves a tedious process. It is a very
intense and time consuming effort both for the company and the examination body. The Deming Prize
Committee views the examination process as an opportunity for ‘mutual-development’, rather than an
‘examination’.
The applicants are not provided with any criteria or issues to be addressed. They are expected to
identify and address important issues based on the business objectives which in turn allows quality
methodologies to be further developed. Every factor such as the applicants’ attitude toward executing
Total Quality Management (TQM), their implementation status and the resulting effects are taken into
overall consideration before the final winner is decided.
