Amazon launches its Customer Service facility in Pune


Pune: In line with its commitment toraise the bar for online shopping experience in India and offer customers’ unmatched convenience Amazon Development Centre (I) Pvt. announced the opening of a Customer Servicefacilityin Pune. This is Amazon’s third Customer Servicefacility in India after the two sites in Hyderabad set up in 2005 and 2014 respectively.

The facility will support and with pre and post order customer service through various mediums like email, chat, phone and social media. It will also host teams that provide support to Amazon’s operations in India in the form of training, workflow etc. The centre will help create employment for hundreds of Punekars. To know more about the opportunities in Pune please visit in

Talking about the benefits of the Pune Customer Service facility,Raj Raghavan, Director Human Resources, Amazon Indiasaid, “Pune is a fast-growing, vibrant and young city with a great talent pool, infrastructure and growth potential. In line with our vision of building Amazon as Earth’s most customer-centric company, the Pune Customer Service facility will augment our capabilities to serve our customers better and enable Amazon to deliver consistently high levels of customer experience.”

Ever since its inception in India, Amazon has been relentlessly inventing on behalf of its customers. In 2014, had launched Hindi language phone support for customers enabling customers to select their preferred language option on the Contact Us page or through the Toll free and DID number.


Please enter your comment!
Please enter your name here