Cologne/ Mumbai: Tata Consultancy Services (BSE: 532540, NSE: TCS), the leading IT services, consulting and business solutions organization, has been selected by Deutsche Lufthansa AG, a leading global aviation group, to provide testing services and help improve the quality of services of their technology operations.
The deal is part of Lufthansa’s IT-transformation initiative to accelerate speed to market, improve customer experience and enable innovation and continuous improvement. TCS will pioneer and manage the enterprise testing services by setting up a test factory model across Lufthansa to streamline and standardize their testing processes, reduce CAPEX and implement next gen services.
TCS has emerged as a clear partner of choice for leading airlines looking to reinvent themselves and transform their technology landscape to a digital estate. In 2015, the company has been awarded the “Leading Vendor Award” for Quality Assurance and Testing Services at TESTA and has also been recognized as a Leader in the Assurance and Testing space by leading research firms such as Everest Group, HfS Research, NelsonHall and Ovum.
Roland Schütz, CIO Lufthansa German Airlines said that he has always maintained that Lufthansa’s success has been built on collaboration and key strategic partnerships. “We have a history in collaborating with global market experts, such as Tata Consultancy Services. TCS’ deep domain knowledge in the aviation business as well as their ability to demonstrate thought leadership had a significant impact on our decision to team up with them. We look forward to further enable our business through TCS’ innovative and intelligent solutions.”
“Simplification of processes and systems is crucial to meet the changing demands of customers in today’s digital age. The ability to assure new digital-ready applications early and efficiently enhances the ability of a business to transform itself quickly and render superior end-customer experience.” said Sapthagiri Chapalapalli, Director Central Europe, TCS “We are very pleased that Lufthansa selected TCS as a strategic partner towards this important initiative, further strengthening our relationship with one of our most valuable clients. We have been investing significantly in expanding our operations and talent base in Germany, and will bring our best capabilities to bear on this engagement.”
The company’s central European operations are serving over 85 clients in Germany and Austria and have been rated market leader in customer satisfaction in Germany by more than 100 CXOs evaluating over 300 unique IT outsourcing contracts as part of the largest survey undertaken of the industry in Europe. In Germany, TCS has also been recognized as a Top Employer. The company maintains a regional delivery center in Duesseldorf.
TCS has been listed as the fastest growing IT Services company in Germany in 2015 on Luenendonks’ IT Services and System Integration list as well as on the Business Innovation and Transformation Partner list , which track the top players in the country’s industry.
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