Bangalore, India– November 17, 2016: Norton by Symantec (NASDAQ: SYMC), today released the India findings from the annual Norton Cyber Security Insights Report, which sheds light on the truth about online crime and the personal effect it has on consumers.
The report found that consumers who were victims of cybercrime within the past year often continued their unsafe behaviour. For example, while these consumers were equally likely to use a password on every account, they were over twice as likely to share their password with others, negating their efforts. Further, 79 percent of consumers know they must actively protect their information online, but they still share passwords and engage in other risky behaviour. Additionally, close to one in five (18 percent) consumers have at least one unprotected device, leaving their other devices vulnerable to ransomware, malicious websites, zero days and phishing attacks. While quoting various reasons for not protecting their devices, 36 percent said they don’t do anything “risky” online, and 23 percent believed security measures would slow them down.
“Our findings show that people are increasingly growing aware of the need to protect their personal information online, but aren’t motivated to take adequate precautions to stay safe,” said Ritesh Chopra, Country Manager, Norton by Symantec. “While consumers remain complacent, hackers are refining their skills and adapting their scams to further take advantage of people, making the need for consumers to take some action increasingly important.”
Indians Love Public Wi-Fi but Underestimate the Accompanied Risks
Amongst those surveyed, a vast majority (85 percent) of Indians have Wi-Fi in their homes. Proving that thinking about cyber security doesn’t mean you’re secure, people who experienced cybercrime within the past year were more likely to be concerned about the security of their home Wi-Fi network (79 percent vs. 70 percent non-victims), yet less likely to password protect their home Wi-Fi network than non-victims (28 percent vs. 10 percent of non-victims have unprotected networks).
Only 56 percent of consumers knew how to determine whether the Wi-Fi network they are using is secure; this is of concern especially since 22 percent of respondents agreed to have used their neighbour’s Wi-Fi network without their permission. Additionally, when it comes to public Wi-Fi, one in four (27 percent) regularly use public Wi-Fi connections available at airports, coffee shops, etc. Further:
Consumers Admit the Risks Are Real and Bad Habits Are Hard to Break- Online or Otherwise
Experiencing cybercrime is a potential consequence of living in a connected world, but consumers still remain complacent when it comes to protecting their personal information online.
Indians Rank High in Terms of Falling Prey to Ransomware
One in three (33 percent) Indians have either experienced ransomware themselves or know someone who has. Of those who have experienced ransomware, 83 percent of the victims did so in the past one year alone, indicating a steady rise of this menace. 27 percent of these victims actually paid the ransom to gain access to their files. Proving that paying the ransom is no guarantee, 26 percent victims paid ransom, but could not retrieve their files.
“Cybercrime isn’t going away and consumers must reject complacency to adequately protect themselves. By adopting a few basic behaviours, we can make big strides in mitigating cybercrime risk.” added Chopra.
As a starting point, Norton recommends the following best practices:
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2014 The Global Indian New Network (TGINN)