Bengaluru – April 17, 2018: Infosys BPM, the business process management subsidiary of Infosys, today announced that it has been named a winner in the HfS Blueprint Grid: Retail Customer Engagement Services Report 2018. According to the report, Infosys is rated highly for being a ‘solid trusted partner’ with reliable delivery execution and a relationship-focused approach to client engagements. The report states that Infosys has one of the most robust portfolios across the customer-engagement value chain and adds that retail clients credit Infosys with excellence in providing accessible, relevant and actionable data.
Melissa O Brien, Research Director, Digital Front Office and Customer Engagement, Retail and Travel Strategies said, “With a broad portfolio of capabilities across the customer engagement services for retail value chain, Infosys is a trusted partner with reliable delivery excellence and the flexibility needed for fluctuations required in the retail industry. Infosys’ predictive analytics capabilities have been able to help its customers reduce churn, time to market and manufacturing costs. The relationship focused approach combined with delivery excellence makes Infosys one of the leaders in the retail customer engagement services market.”
An excerpt of the HfS Blueprint report can be accessed here.
Your email address will not be published. Required fields are marked *
Save my name, email, and website in this browser for the next time I comment.
Sign me up for the newsletter!
Notify me of follow-up comments by email.
Notify me of new posts by email.
Canon launches brand new revolutionary full-frame mirrorless cameras EOS R5 & EOS R6 in India
Aditi Nayar, Principal Economists, ICRA Comments on IIP data
Swaroop Agrochemical Industries awarded PATENT by Government of India for their Product ‘AEGIS’
Praj strides into the next frontier of Bioeconomy
SBA Provided $20 Billion to Small Businesses and Non-Profits Through the Economic Injury Disaster Loan Advance Program
2014 The Global Indian New Network (TGINN)