London/New Delhi: NIIT Technologies Limited (NSE: NIITTECH), a leading global IT solutions organisation, has been selected as a strategic partner by Ofcom, the UK’s communications regulator. NIIT Technologies will help Ofcom manage its infrastructure and application systems and offer a customer focused service to improve the users’ experience of ICT services. The value of the contract is £23m over a six year period which includes an initial term of 4 years and extensions.
As a strategic partner, NIIT Technologies will implement a dedicated service delivery model and new service management processes and tools. Key services will include the service desk, data centre services, application management and project management.
Commenting on the new contract, Satya Samal, EVP and Europe Head, NIIT Technologies stated that, “We are delighted to have been chosen by Ofcom as its strategic outsourcing partner. We are confident that we will be able to deliver value to Ofcom through our strong understanding and proven capabilities in the application and infrastructure management services domain.”
David Doherty, ICT Director, Ofcom, said, “We set out to select a partner who will align well with our organisational culture, manage transition smoothly, provide a robust technical solution and focus on innovation. NIIT Technologies’ solution for Ofcom fits well to these needs and we look forward to working with the company over the coming years”.
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