Organisation culture aligned with business strategy impacts profitability


Mumbai: Tata Strategic Management Group (Tata Strategic), the largest Indian-owned management consulting firm, has unveiled a report, The Strategy-Culture Alignment. The report is a first-of-its-kind attempt in India to assess the impact of strategy-culture alignment on profitability. The report is a guide for organizations to align their culture to their business goals.

The report, based on the OCAI tool, captures qualitative and quantitative insights by CEOs, CXOs and subject-matter experts on culture trends across industries in India. The report is based on responses across industries, including chemical, automobile and engineering, pharmaceutical and healthcare, consumer and retail, services, logistics, power and infrastructure, IT & ITES, manufacturing and BFSI.

The report helps CEOs to assess their organisational culture vis-à-vis the prevalent industry culture profile. In case of a significant deviation, business leaders are advised to evaluate if the strategy-culture variance is due to unplanned evolution. Such a culture will act as an impediment to an organisation’s profitability, weighing on effective execution of strategy.

Understanding the culture of an organisation and its alignment to strategy and correlation with profitability is a nascent concept in India. To drive awareness on this topic and to help CEOs in India to assess their organisations’ culture and its alignment with their industries’ culture profile, Tata Strategic offered a complimentary web-based diagnostic, supported by a discussion to explain its findings.

Tata Strategic Management Group has expertise in culture transformation and alignment and advocates this through the use of four ‘change levers’ Organisation Structure, Leadership, Business Process, and HR systems & Work Environment.

About the study

The study, conducted across 96 organisations, used the Organisational Culture Assessment Instrument (OCAI) to gauge organisational culture trends. The organisations covered were of various sizes—those with a turnover of INR 100 crore and less, those with turnover of INR 100 crore to 1,000 crore and those with turnover of over INR 1,000 crore. The study aims to be a reference point across various sectors.

Commenting on the study, Mr. Raju Bhinge, Chief Executive Officer, Tata Strategic Management Group said, “For organizations to effectively execute their business strategy, the organizational culture has to be well aligned with the strategy. Quite often, businesses underperform not because of poorly crafted strategies, but because of inadequate alignment of culture with strategy.”

Ms. Kamalika Mitra, Project Leader, Organizational Effectiveness, Tata Strategic Management Group, said, “A planned culture, which is significantly modified and created consciously, keeping in mind the organisation’s mission and vision, the external industry climate and the ever evolving varied changing needs of time – could well be any organisation’s strongest wheel in the continuous fight for profitability and growth.”


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