To Launch a Telemedicine Helpline for the state of Maharashtra
PUNE: Pune Platform for COVID Response (PPCR); a volunteer group of prominent business, industry, and start-up leaders, partners with Maharashtra State Innovation Society to launch CovidMadat, a COVID-19 Telemedicine Helpline for the state of Maharashtra. This line will help support Maharashtra residents experiencing COVID-19 symptoms.
CovidMadat uses cloud telephony and to seamlessly scale to 1000s of lines as call volumes increase. The Helpline, accessed by dialing 0951 361 5550, has an Interactive Voice Response System (IVRS) to capture COVID related information from the caller. This information is shared with volunteer doctors (3000+ signed-up already, 0ver 350+ speaking Marathi and more being added continuously) who can call the patient back from their homes to provide Tele-consultation and advice associated with COVID-19 symptoms based upon MoHFW and MCI guidelines. Patients who need help will be directed to the nearest government-approved healthcare facility by the CovidMadat operations team.
CovidMadat is powered by a technology platform put together by a volunteer group of start-up founders, telemedicine companies, cloud telephony providers and other technology companies across India who have come together as “Telemed vs. COVID-19″ and were able to pull this together in record time. This technology platform was first launched in Karnataka on the 28th of March, followed by Maharashtra and Punjab.
With a ratio of 0.8 doctors per 1000 population and the country is on the verge of entering stage 3 of COVID-19 pandemic, it was crucial to leverage Telemedicine technology to:
In a call for
volunteer doctors, we request them to register by giving a missed call on
020-7117 1122 and getting a registration link. Further, PPCR and Maharashtra State Innovation
Society urge residents and doctors to actively support this initiative.
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