Customer Name: SBI Capital Markets Ltd.

Industry: BFSI

Introduction: 

SBI Capital Markets Limited (SBICAP) is registered with SEBI as a category I Merchant Banker and a Research Analyst. 

Incorporated in 1986 as a wholly owned subsidiary of SBI, SBICAP is one of the oldest investment banks in India, dominating the Indian investment banking landscape for over 35 years. 

They offer a complete solution by providing their clients with diversified corporate advisory and investment banking services, innovative ideas, and unparalleled execution.

Challenges:

As a Banking and Investment firm, SBI Capital Markets Ltd is required to maintain frequent and real-time communication between multi-located branch offices as well as customers. With multi-located branch offices, communication can prove to be a costly affair, if communication devices are not chosen wisely. Apart from cost-related challenges, they faced technical challenges with analog terminals, like access to IP-based features. The devices already in use incurred recurring costs and lacked advanced features. 

To elaborate:

• Call Cost: Licenses acquired through a subscription-based model proved to be costly and recurring. 
• Redundancy: Seamless communication is only possible if there is Active-Active redundancy (both servers keep running in parallel and the system stops only if both servers stop functioning) which was lagging, in this case.
• Outdated Phone Features: The lack of advanced features like Abbreviated Dialing, Call Pick Up and Internal Call Restriction, prevented them from becoming efficient in day-to-day operations.
• Centralized Management: The absence of arrangements to manage multi-located offices from a single location.

Products and Solutions offered:

Matrix analyzed the challenges of SBI Capital Markets Limited and crafted a solution that was the best fit.

The solution offered included the Matrix range of products that saved cost and helped the firm become more efficient. 

Solution includes:

• The IP-PBX included ETERNITY NENXIP50 for Hyderabad and Ahmedabad locations. This enabled them 50 IP users with built-in ETERNITY NE VS and much more.
• The Pure IP solution, PRASAR UCS – SPARK 200 for Mumbai, Delhi, Chennai, and Kolkata. This enabled them up to 250 (SME) and 2100 (ENT) IP Subscribers. 
• The VOIP-PRI gateways included SETU VTEP 1P/2P for Mumbai, Delhi, Chennai, and Kolkata. That comes with 125 SIP Trunks and up to 60 simultaneous calls.
• The IP desk phones including SPARSH VP210 and SPARSH VP510E were installed in Mumbai, Delhi, Chennai, Hyderabad, Kolkata, and Ahmedabad. This came with features like Call Back, Call Forward, Ringer Lamp, Multi-language display, and much more.
• The Centralized Management Server, PRAMAN CMS100 was provided for the Mumbai-based office. This comes with up to 100 users support, 99 simultaneous user log-in support, and many more.

Results:

The solution so implemented proved beneficial for SBI Capital in more than one way. 

• The VOIP-PRI gateway, SETU VTEP, provided much-needed Least Cost Routing ensuring that the call is always placed on the most appropriate network resulting in the least possible call cost
• PRASAR UCS as a pure IP solution, provided the feature of Active-Active redundancy to ensure uninterrupted operations. It sufficed the much-needed – Collaboration, Communication, Messaging, and Mobility.
• The IP desk phones helped provide advanced features like Call Pick up, Call Forward, Call Waiting, and Call Transfer along with an Intuitive interface, that enabled employees to become efficient as well as enhance user experience.
• With Centralized Management Server – PRAMAN CMS100, central management of all telecom devices located across multiple offices helped reduce manpower and eased data maintenance and related cost. 

The post SBI Capital Markets Ltd. Case Study appeared first on NRI News.

INDIA: Cummins India hosted the grand finale of ‘REDEFINE 2022’, its flagship B-school case study competition at their India Office Campus (IOC), Pune. Team Vision from Xavier Labour Relations Institute (XLRI), Jamshedpur (Delhi Campus) was awarded the competition winner and received a trophy and cash prize. Team QuadrAngles from Narsee Monjee Institute of Management Studies (NMIMS), Mumbai bagged the first runner-up position. The winning teams will also be enrolled in a mentorship program with the Cummins India leadership.

Launched on October 21, the competition received a phenomenal response with over 1800 student registrations from 12 partner business schools. After multiple evaluation rounds, six teams were shortlisted and were flown to Pune to participate in the two-day grand finale, comprising leadership talks; visits to the Cummins Technical Centre India, and the Kothrud Engine Plant; and culminating with the jury evaluation round at IOC.

The REDEFINE 2022 jury included Anupama Kaul, Human Resources Leader, Cummins India; Subramanian Chidambaran, Strategy Leader, Cummins India, and Manoj R Nair, Director – Project Business, Cummins India. At the grand finale event, teams presented their case study solution to the jury in the presence of senior leadership and employees of Cummins India. All participating B-schools were also invited to attend the live stream of the event to cheer the finalists.

Excited about the successful culmination of the competition, Anupama Kaul, Human Resources Leader, Cummins India said, “I congratulate all winners, finalists, and participants for making REDEFINE a resounding success this year. I have always believed that participation is more important than winning or losing. At Cummins, we are devoted to unleashing the energy, vision, and potential of people to power the world. With REDEFINE, our endeavor is to cultivate and grow the next generation of talent; this generation will be responsible for solving the complex challenges of the future, and that’s what we do at Cummins. This year’s competition received an overwhelming response from India’s top business school students. Selecting the winners was a daunting task for the jury as all finalists presented phenomenal solutions. We are proud of all participants who demonstrated ingenuity and passion to redefine solutions for a better tomorrow.”

Prior to the grand finale, a leadership talks session was organized to apprise students about the company’s vision, business, and technology leadership. Cummins India also hosted a quiz competition where the participants were assessed on their knowledge of industry and business trends, technology developments, and understanding of Cummins.

At the grand finale Subramanian Chidambaran, Strategy Leader, Cummins India added, “At Cummins, we pride ourselves on always staying ahead of the curve when it comes to innovation and environmental stewardship. REDEFINE has been designed keeping this philosophy in mind; to engage with and groom the next generation of innovative thinkers to build sustainable solutions that are future-focused. The ground-breaking solutions presented by the finalists and most of the participants this year are remarkably impressive. It was not easy for us to select the finalists or the winners. I applaud the winners and celebrate the hard work, innovation, and creativity of all participants, hoping that REDEFINE 2022 was an enriching learning experience for them.”

The six shortlisted teams participating at the grand finale included: Team Honey Badgers from Symbiosis Centre for Management and Human Resources Development, Pune; Team NeoteriX from Xavier Institute of Management, Bhubaneswar; Team QuadrAngles from Narsee Monjee Institute of Management Studies, Mumbai; Team emPOWERED from Management Development Institute, Gurgaon; Team Vision from Xavier Labour Relations Institute, Jamshedpur (Delhi Campus); and Team 56 from Indian Institute of Management, Indore.

To further power this campus engagement, Cummins India will be organizing a leadership talk series for the students of the partnered business schools.

The post Team Vision From XLRI Jamshedpur Wins The Cummins India “REDEFINE 2022” B-school Case Study Competition appeared first on NRI News.