With increasing pressure on financial institutions to balance compliance and convenience, Gridlines Video KYC delivers an AI-driven approach that combines facial recognition, document OCR, fraud detection, and live audits—all within a user-friendly, multilingual interface. Designed for scale, it works reliably even in low-bandwidth environments and integrates easily with core banking and CRM systems.

“At Gridlines, we see customer onboarding as more than a regulatory formality. It’s the first opportunity to build trust and deliver value. With Video KYC, our vision was to create a solution that’s fully compliant, intuitive, fast, and scalable,” said Vineet Bansal, Co-founder & COO at OnGrid, Gridlines & eLockr.

“From day one, our priority was to create a configurable and AI-driven platform that delivers fast results without compromising on security or compliance,” said Vaibhav Yadav, Head of Product, OnGrid, Gridlines & eLockr.“The result is a powerful yet flexible Video KYC solution that can be tailored to fit diverse BFSI workflows, ensuring institutions can go live quickly and scale effortlessly.”

KYC sessions can be completed in under two minutes, with configurable workflows and dynamic agent allocation supporting use cases across loans, insurance, and account openings. End-to-end encryption, secure data storage, and built-in audit trails ensure the platform meets the highest standards of data protection and regulatory adherence.

This launch reinforces Gridlines’ commitment to powering efficient, compliant, and customer-centric digital journeys for the BFSI sector.

The post How Gridlines by OnGrid is Revolutionizing Customer Onboarding with AI-Powered Video KYC appeared first on NRI News.

The notification in the newspaper states that “As per RBI guidelines, KYC updation for all customers is mandatory. If your account has become due for KYC updation as of 30.09.2022, in terms of notices/SMS already sent to your registered mobile number, you are requested to contact your base branch to get your KYC updated before 12.12.2022. Nonupdation may lead to restriction of operations in your account.”

 As part of the KYC compliance exercise, PNB customers are requested to provide their updated information like identity proof, address proof, recent photo, PAN, income proof, mobile number (if not available) or any other KYC information to their base branch through email-id registered with the bank/ by post/ by letter/ by personally visiting their base branch for the smooth functioning of their bank account/(s).

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