MUMBAI: Paytm (One97 Communications Limited), India’s leading payments and financial services distribution company and the pioneer of mobile payments, QR codes, and Soundbox, has introduced personalized UPI IDs, enhancing privacy and offering a more flexible way to make mobile payments. This advancement reflects the company’s commitment to simplifying and securing everyday digital payments.

The new offering allows selection of personalized UPI IDs such as name@ptyes or name@ptaxis, enabling individuals to send and receive money without revealing their mobile numbers. It is currently live on handles issued by Yes Bank and Axis Bank and will be extended to other banking partners shortly.

Whether you’re paying a shopkeeper, settling up with a delivery executive, or transferring money to a new vendor, Paytm remains India’s most trusted and secure way to pay. With personalized UPI IDs, Paytm now offers even greater privacy. When a user sends or receives money using their personalized UPI ID, their mobile number stays hidden from the transaction details. This protects personal information while still allowing individuals to create a unique and easily recognizable payment identity. It’s a seamless experience, built for trust, security, and everyday convenience.

Paytm Spokesperson said, “We have introduced personalized UPI IDs to offer more choice and privacy in payments. We heard the feedback from our customers who wanted to keep their mobile numbers private, and built this solution to address that need. We remain committed to developing thoughtful innovations that make payments safer and more convenient for all.”

To create a personalized UPI ID on the Paytm app:

• Open the Paytm app
• Tap on the profile icon and go to ‘UPI Settings’
• Select ‘Manage UPI ID’ and choose a personalised ID
• Confirm and activate the new UPI ID as the primary UPI ID to be used for payments

Paytm has introduced seven other key innovations to make mobile payments safer, smarter, and more trusted. These include: (1) the ability to hide or unhide payments for enhanced privacy, (2) Automatic categorization of spends & monthly spend summary to help track and manage expenses, (3) Receive Money widget for quick access to incoming payments on the mobile homescreen (4) Scan and Pay widget on the mobile home screen for faster payments, (5) auto top-up for Paytm UPI Lite to ensure seamless low-value payments of upto Rs. 5000, (6) the option to download UPI statements in PDF and Excel formats for better financial tracking, and (7) a consolidated view of total balances across all UPI-linked bank accounts – without having to mentally add up individual balances. Internationally, Paytm now enables UPI payments in the UAE, Singapore, France, Mauritius, Bhutan, Sri Lanka, and Nepal, offering greater convenience to Indian travellers across the globe.

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Mumbai: 19th May 2025: Paytm (One97 Communications Limited), India’s leading payments and financial services distribution company and the pioneer of mobile payments, QR codes, and Soundbox, has introduced a new privacy-focused addition to its payment experience, ‘Hide Payment’. This new capability allows individuals to privately hide and unhide selected transactions from their payment history, offering greater control over how their records are displayed, while keeping all transactions securely accessible whenever needed.

Designed in response to customer feedback, this addition addresses the need for greater discretion in managing everyday payments. Whether it’s a surprise gift, a late-night food order, a pharmacy visit, or a personal purchase from a local shop, ‘Hide Payment’ helps keep such transactions private or simply out of view. This helps keep surprises under wraps, personal expenses private, and lets a sweet indulgence stay unnoticed while on a diet, offering greater control over payment history without compromising accessibility.

Paytm spokesperson said, “Our focus has always been on understanding what our customers need, and that continues to guide our mobile payment innovations. With ‘Hide Payment’, we’re enabling individuals to hide and unhide transactions while maintaining privacy. It’s a thoughtful addition that brings more control and comfort to everyday payments.”

Steps to hide/unhide transactions in payment history on the Paytm app:

To hide a transaction:

1. Open the Paytm app and go to “Balance & History.”
2. Swipe left on the payment you wish to hide.
3. When the option appears, tap on “Hide.”
4. Confirm by selecting “Yes” on the confirmation prompt.
5. The payment will now be hidden from your payment history.

To unhide a transaction:

Open the Paytm app and go to the “Balance & History” section.
Tap the three-dot icon next to ‘Payment History’.
Select “View Hidden Payments” from the menu.
Enter your mobile handset’s access PIN or provide biometric (finger/face) verification to view the hidden payment
Swipe left on the transaction you wish to unhide, then tap on “Unhide”.
The transaction will now be visible again in your payment history.

Paytm, the pioneer of mobile payments in India, continues to innovate with consumer-centric products that enhance the payment experience. Recently, the company introduced the QR Widget for quick access to scan and pay, along with options to check UPI-linked bank account balance and download UPI statements in Excel and PDF formats directly from the app. Paytm also empowers users with UPI Lite for small-value transactions, RuPay Credit Card linking on UPI, and AutoPay for recurring payments. Further expanding its reach, Paytm now supports international UPI payments in the UAE, Singapore, France, Mauritius, Bhutan, Sri Lanka, and Nepal, making payments easier for Indian travellers.

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At the AGM, Paytm’s Founder and CEO, Vijay Shekhar Sharma, highlighted Paytm’s significant role in India’s digital payments revolution, particularly through its pioneering innovations like the QR code and Soundbox. “Our commitment has always been to create a world-class product for Indian businesses and small merchants, setting a global benchmark. Today our business has become a globally replicable template,” he said.

Being a leader in fintech and with a commitment to building for India, Sharma said that the team is ready to replicate the same success in Artificial Intelligence. “Our team is already utilizing AI across all areas—technology, product, business, and operations.

Paytm is focused on expanding its merchant base, currently serving around 40 million merchants, to reach 100 million across the country. Madhur Deora, President and Group CFO, underscored Paytm’s mission to bring half a billion Indians into the mainstream economy. He further highlighted the company’s strong financial position, noting a robust balance sheet with a cash balance of Rs 8,500 Crore.

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INDIA: One97 Communications Limited (OCL) which owns the brand Paytm, India’s leading payments and financial services distribution company and the pioneer of QR and mobile payments, has announced a Travel Carnival Sale until June 7, offering exclusive 10%-25% discounts on both domestic and international trips this summer season.

As part of the Travel Carnival Sale, the company has partnered with Bank of Baroda and ICICI Bank to provide exclusive discounts. Customers can enjoy up to 15% off on domestic flights, up to 10% off on international flights, and up to 25% off on bus bookings. There are zero payment gateway charges on train bookings when paid using UPI through Paytm, making travel even more affordable.

Paytm is seeing a rising interest in offbeat destinations such as Langkawi (Malaysia), Baku (Azerbaijan) and Almaty (Kazakhstan). The company is also offering special discounts on new destinations every week. This week’s destination is Baku and users can avail flat 25% off on Flight tickets to Baku. New destinations will be revealed every week on the Travel section in the Paytm app.

Paytm Spokesperson said, “Our goal is to make travel more accessible and affordable for everyone. By partnering with banks, we’re able to offer exclusive discounts that further enhance savings across a broad spectrum of travel bookings. With features like zero charges on train bookings via UPI and substantial discounts on flights and buses, we are confident that our customers will find great value in this sale. We invite everyone to take advantage of these offers and make their travel plans with Paytm.”

The company is also offering incredible discounts on trains, and bus tickets, making it the perfect opportunity for users to plan their summer getaways.

For train travelers, Paytm waives all charges for train ticket bookings made through UPI. The platform offers features such as live train status updates, Easy Tatkal Booking, PNR checks, Guaranteed Seat Assistance, and Free Cancellation, providing a seamless travel planning experience. For bus travelers, the company offers features like live bus tracking, free cancellation and a best price guarantee. For female bus travelers, unique features like bus ratings, “most booked by females,” and “female favorites” are available to enhance safety and comfort. These tools help users make informed decisions based on reliable information.

Users can also benefit from the ‘Free Cancellation’ option for a full refund directly to their payment source and choose from various payment methods, including Paytm UPI, Wallet, net banking, and credit or debit cards for hassle-free bookings.

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INDIA: One97 Communications Limited (OCL) the owner of brand Paytm, India’s leading payments and financial services company and the pioneer of QR and mobile payments, has introduced a special offer on flight and bus tickets for pilgrims visiting Ayodhya to witness the grandeur of the Ram Temple in Uttar Pradesh.

The company is offering this exclusive offer for budget-friendly travelers with an opportunity to enjoy 100% cashback on their bus and flight bookings to Ayodhya. Utilizing the promo code ‘BUSAYODHYA’ for bus bookings and ‘FLYAYODHYA’ for flight bookings, every tenth user becomes eligible for this outstanding cashback offer. Bus travelers can receive cashback of up to ₹1,000, while those booking flight tickets stand a chance to win up to ₹5,000 in cashback.

Additionally, users can leverage the ‘Free Cancellation’ option providing flexibility in case of any change in plans, and get a hassle-free 100% refund in their source account without providing a reason. 

To enhance the travel experience, Paytm offers a live bus tracking service, ensuring users can journey at ease while also sharing the real-time location of their booked bus with their close ones. The company also assures the best prices for both one-way and round-trip flight ticket bookings.

Paytm Spokesperson said, “Being at the forefront of mobile payments and QR technology, we are delighted to introduce this exclusive offer for devotees traveling to Ayodhya. Through our exclusive offers, including 100% cashback on bus and flight bookings, our goal is to help users with seamless travel to Ayodhya.“

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The sale offers separate discounts on transactions through ICICI Bank, IndusInd Bank, RBL Bank, and HSBC Bank, along with a special discounted fare for students, senior citizens, and Armed Forces personnel. The Travel Carnival Sale will see participation from all major airlines, including IndiGo, Vistara, Air India, Air India Express, SpiceJet, Star Air, and Akasa.

Paytm app provides free cancellation benefits on bookings through flight, train, and bus with a 100% refund on the source account immediately without any questions asked. For train bookings, the company is also offering zero payment gateway charges on UPI. Meanwhile, users can also check the live train running status and PNR status on the Paytm app enabling them to travel at ease. Also, with the launch of ‘Guaranteed Seat Assistance’, one can now get a confirmed seat while booking a train ticket as the innovative solution ensures that users are not waitlisted.

Under Paytm’s Best Price Guaranteed, it assures users of the lowest price across 2,500 bus operators. Moreover, for bus travelers, the live bus tracking services can enable users to travel stress-free while also sharing the real-time location of their booked bus with their close ones.

A Paytm spokesperson said, “As the preferred online platform for travel bookings, Paytm aims to ensure an affordable and best travel experience for users. The special offers on flight, train, and bus bookings provide a great deal to travelers planning festive holidays conveniently at a click of a button.“

Paytm’s Travel Carnival Sale offers exciting discounts and benefits on flight, train, and bus bookings, making it an ideal opportunity for users to plan their festive holidays conveniently and affordably.

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As part of the mission, Paytm Bank is offering cashback of Rs. 700 to users who refer seven new users through the Paytm app. Additionally, on one successful referral, users can also get a chance to win exciting rewards, including a MacBook Air, Sony PlayStation 5, and Robo Vacuum Cleaners.

Paytm UPI enables super fast and seamless transactions with the lowest technical decline rates in the country. Powered by 3-layer bank-grade security, Paytm UPI provides safe and reliable payments, making it the most preferred mode of payment in India.

“We are excited to launch the ‘7 People in 7 Days for UPI Mission’ to support the call to the nation by Hon’ble Prime Minister Narendra Modi. Through our innovations, we have taken UPI to every nook and corner of the country, making it the most preferred mode of payment. This mission is aligned with our mission to drive financial inclusion in the country,” said a Paytm Payments Bank spokesperson.

As the top UPI beneficiary bank, Paytm Bank registered 2,505.70 million transactions in August 2023. The bank registered 455.52 million transactions as one of the top remitter banks in the country. The bank’s merchant acquiring model has made it a market leader in UPI person-to-merchant (P2M) transactions. Merchants on the Paytm ecosystem, where Paytm Payments Bank is the Payee PSP, account for almost 40% of all UPI person-to-merchant transactions.

Paytm Payments Bank has always been the first to bring all UPI innovations to its users. It was the first payments bank to launch UPI Lite and enable UPI transactions through RuPay credit cards, empowering users with seamless and superfast payments.

Paytm Payments Bank offers best-in-class digital payment and banking experience with its mobile-only savings accounts, current accounts, fixed deposits with partner banks, and payment instruments like wallets, UPI, and FASTag, among other services to Indians. The bank is the largest UPI beneficiary bank, with the lowest technical decline rate amongst beneficiary and remitter banks.

The Paytm Payments Bank’s ‘7 People in 7 Days for UPI Mission’ is a step towards driving financial inclusion in India and supporting the adoption of UPI payments. With the lowest technical decline rates in the country, Paytm UPI provides safe and reliable payments, making it the most preferred mode of payment in India.

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MUMBAI: NueGo, India’s first premium electric inter-city coach services brand, today announced the strategic partnership with Paytm, India’s leading payments and financial services company and the pioneer of QR and mobile payments, launching a convenient bus ticket booking facility for its customers. This partnership would allow commuters to digitally reserve the seat of their choice in all NueGo buses across India, providing a seamless digital booking experience.

Paytm will enable commuters to book tickets without being physically present inside the bus or at the ticket counter, making the travel experience even more seamless. The tickets can be bought using various digital payment methods including Paytm Wallet, Paytm UPI, net banking, and credit/ debit cards. These tickets can be pre-booked at the convenience of the commuters.

NueGo, the flagship inter-city electric mobility coach brand of GreenCell Mobility is currently plying across India primarily on the Bhopal-Indore, Delhi-Chandigarh, and Delhi-Jaipur routes. NueGo aims to provide exceptional ride quality and in-cabin experience for inter-city travelers while ensuring a safer and greener ride. Aimed at the new-age traveler, the association with Paytm will enable NueGo customers to avail of the Paytm ticketing service across all operational routes delivering an augmented travel experience.

Speaking on the occasion, Sumit Mittal, COO & Director of Finance, GreenCell Mobility said, “We are happy to partner with Paytm, India’s leading payments and financial services company and the pioneer of QR and mobile payments, for online bus ticket booking service for NueGo. We at NueGo aim to create and endorse mobility solutions that are future-ready. We believe that digitizing the process will help us provide a holistic travel experience with our world-class electric coach services. Digitalization will help us ensure and promote safe, seamless, contactless travel and reduced congestion on ticket counters”

Paytm Spokesperson said, “For millions of users, Paytm is the go-to app for all their travel ticketing needs. Our endeavor is to enable convenient travel for our users and provide them with a wide range of bus service operators that they can choose as per their suitability. Now, with NueGo onboard, we can also offer our users sustainable travel options.”

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