MUMBAI: InvisQue, a hospitality-technology startup, announced the launch of its end-to-end queue management platform designed to help restaurants eliminate paper waitlists and missed-call chaos while converting idle wait time into additional revenue.

Industry data cited by the company shows nearly two-thirds of guests won’t return after a single poor waiting experience, while restaurants lose significant monthly revenue to walkouts and manual queue failures. InvisQue closes that gap with one QR-based system covering digital queuing, live wait updates, menu pre-ordering, kitchen display, valet management, and post-visit analytics.

“Restaurants have been stitching together paper lists, SMS tools, and generic queue apps that don’t talk to each other. InvisQue replaces all of that with one connected platform that runs entirely from a guest’s phone browser – no app install, no extra hardware.“, said Gautam Sahijwala, founder of InvisQue.

Guests scan a QR code, join the queue in seconds, and get notified when their table is nearly ready. While waiting, they can pre-order from the menu, so food is ready by the time they’re seated. Staff get one live dashboard for queue status, table assignment, valet dispatch, and kitchen orders, plus automated feedback collection and review prompts.

Early deployments on the platform show meaningful gains in guest satisfaction and pre-order revenue, according to the company. Gautam says restaurants can go from setup to full launch in as little as 14 days, with no hardware installation or long-term lock-in.

The platform scales from single-location restaurants to multi-venue chains, with centralized admin controls and per-venue feature customization.

InvisQue is currently onboarding new restaurant partners.

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