New York/Mumbai: Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS) a leading global IT services, consulting and business solutions organization, today announced that the Mississippi, Rhode Island and Maine (MRM) Consortium has gone live with the TCS developed Unemployment Insurance (UI) Application for Benefits. Mississippi began implementation of the UI solution prior to the formation of the consortium, while the states of Maine and Rhode Island plan to adopt the solution in the near future.
Mississippi’s Unemployment Insurance program helps unemployed individuals throughout the state by providing monetary benefits to those who have involuntarily lost their jobs, while they look for new employment opportunities.
TCS has been helping several U.S. states to modernize their systems that support Unemployment Insurance programs. The TCS developed solution is a robust and highly scalable platform with the ability to easily control multiple functional requirements, such as support for online claims processing, adjudication, appeals, and extensive tracking of all claims and payments.
Playing a key role in the MRM Consortium’s digital strategy, the TCS developed UI solution also includes an enhanced mobile app that provides easy access for claimants to file weekly certifications with work search details. The MRM Consortium states now have a strong foundation for future modernization, offering greater flexibility, shared maintenance cost and ease-of-use, and the ability to move towards cloud based systems in the near future.
“The successful launch of the TCS developed UI multi-tenant application in Mississippi demonstrates that the MRM Consortium continues to move forward,” said Mark Henry, Executive Director of the Mississippi Department of Employment Security. “We are pleased that Mississippi is the first state to launch such an application, and we look forward to the deployment in Rhode Island and Maine next year. This success certainly required extensive team work and coordination by all the partners, and is an example of what we can achieve together.”
“TCS is delighted to partner with the MRM Consortium to pioneer this robust multi-state Unemployment Insurance modernization,” added Tanmoy Chakrabarty, Global Head, Government Industry Solutions Unit, TCS. “We believe this will be a harbinger for many other U.S. states to enhance their systems and fast-track improved service delivery to their stakeholders.”
Over the past few decades, there has been a federal push for states to upgrade their legacy unemployment insurance systems that support employees who are involuntarily unemployed. The U.S. Department of Labor (USDOL) has supported the concept of multi- state consortia for joint UI modernization efforts. The Mississippi Department of Employment Security (MDES), which had already undergone such modernization efforts, joined forces with Maine and Rhode Island to form the MRM Consortium and develop UI modernization applications to reduce long term maintenance and support costs. TCS was selected by MDES to build a UI application that consolidated data and business processes into a single, secure and accessible environment with core and state specific components.
For more information about TCS’ Government Business Unit, visit us at www.tcs.com/Government.
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