TCS Named a Leader in Capital Markets BPO Services by Everest Group for Sixth Consecutive Year


Tata Consultancy Services’ High Market Adoption, Broad Scope of Services, and Enhancement in Technological Offerings, Cited as Key Strengths
MUMBAI, December 11 , 2018: Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS), a leading global IT services, consulting, and business solutions organization, has been named a Leader and Star Performer in Everest Group’s PEAK Matrix™ for Capital Markets BPO[1]. TCS has been recognized as a Leader in this space for the sixth year in a row.
The report identified TCS as one of the top three providers contributing the largest market growth by revenue as well as having a strong hold across different geographies, commanding one of the highest market shares in UK and Continental Europe. Everest Group also highlighted TCS’ investment to continuously boost its digital offerings and domain expertise especially in risk and regulatory management services, and its ‘as-a-service’ segment of offerings.
Capital market firms that leverage digital technologies to transform their operations, effectively respond to dynamic market demands, and enhance customer experience, can sustain profitable growth in the Business 4.0 era,” said K Krithivasan, President and Global Head, Banking, Financial Services and Insurance group (BFSI), TCS. “We view this leadership positioning as a validation of our broad scope of services, high market adoption, and standing as a trusted partner for banks and capital markets firms.”
With over four decades of experience in partnering with leading capital market firms across the world, TCS has an unparalleled depth of industry expertise, and a full services portfolio backed by a suite of top-ranked products and platforms addressing every element of the capital markets value chain. TCS has the largest revenue from the BFSI segment in its peer group, and works with 9 of the top 10 investment banks, 6 of the top 10 asset management firms, and 4 of the top 5 global custodians.
In capital markets operations, TCS offers in-depth domain solutions covering the following:

  • Front Office: Research and analytics, channel management support, paraplanning for wealth management customers
  • Middle Office: Post trade processes including trade affirmation/ confirmation, pricing and valuation, and portfolio accounting and reconciliation
  • Back Office: Settlements, reconciliation, fails management accounting including fund accounting, fund administration, and agency transfers

These solutions are backed by a range of horizontal services supporting processes such as regulatory reporting, KYC, client on-boarding, reference data management, asset servicing, reconciliation, contract management, finance and accounting, analytics and insights, change management, business process management and legal process services.
TCS’ innovative use of straight through processing and cognitive and robotic process automation has improved turnaround times. TCS’ cloud-based platforms in the asset servicing and securities processing areas, powered by the BaNCS suite of products, operate on outcome-based models and deliver superior outcomes compared to traditional outsourcing models.
TCS enjoys a strong hold in the capital markets BPO segment,” said Manu Aggarwal, Practice Director, Everest Group. “Over the years, the company has been growing its portfolio with technology offerings, entering targeted partnerships with technology providers, and boosting its domain expertise in capital markets. The continued investments in this segment have helped TCS maintain its leadership in this space.”
“With our contextual knowledge, ability to partner with customers to create domain-specific solutions, and focus on innovatively combining the power of new technologies – particularly automation, analytics and cloud, we continue to add value to our customers,” added K Krithivasan.


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