Tata Consultancy Services’ Breadth and Depth of Digital Assurance Capabilities, Investments in Products and Platforms, and Ability to Forge and Sustain Long Term Relationships, were Cited as Key Strengths
NEW YORK | MUMBAI, December 13, 2018: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting, and business solutions organization, has been has been positioned as a Leader in the Gartner Magic Quadrant for Application Testing Services WW, for the fifth consecutive year.
“In a Business 4.0™ world, organizations are accelerating adoption of agile and DevOps to provide a unique customer experience and ensure first-time right quality,” said Prabhakar Karamsetty, Global Head, Quality Engineering and Transformation (QET), TCS. “We believe this recognition is a testament to our vision, market-leading investments, and delivery capabilities.”
TCS’ QET practice offers a comprehensive portfolio of cognitive-powered services spanning the entire Quality Assurance value cycle – including consulting and advisory, testing services implementation, and managed services for test environment and test data management – helping global clients address their business, quality and risk management challenges.
The company has responded to the emergence of newer technologies, and growing customer investments in those areas as part of their digital transformation initiatives, with newer offerings such as Agile/DevOps Transformation Consulting, VR/AR Assurance, Video and Infotainment Systems Assurance, and Industry-Specific Digital Assurance. With functional assurance constituting the largest part of customers’ assurance spending, TCS’ domain expertise across multiple industry verticals has become a key differentiator.
TCS has made significant investments in building intellectual property in the digital assurance domain. The newly launched Customer Experience Assurance Platform measures and benchmarks the customer experience maturity of systems across five dimensions – usability, accessibility, compatibility, security and performance – using cognitive and machine learning techniques, and provides remediation to enhance business outcomes. Smart QE is an AI-powered platform to accelerate the release cycle using contextual insights, predictive analytics and self-healing capabilities to enhance the quality and predictability of IT applications.
“Our rich contextual and industry knowledge, vast portfolio and proprietary solutions, and customer-focused approach, is helping us deliver quality at speed, assure a superior customer experience and mitigate business risks to our customers across industries,” added Prabhakar Karamsetty.
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