Mintoak Expands Global Footprint With Strategic Leadership Appointments

• Mintoak, a preferred merchant payments and commerce SaaS platform for banks, is expanding globally with strategic leadership hiring to drive growth in new territories –  Southeast Asia, the Middle East, and Africa.
• Three seasoned professionals are joining Mintoak’s leadership team: Chayan Hazra – Head of Growth, International Business (Ex-Pine Labs, MasterCard, Deutsche Bank), Marlyn Jose – Head of Business Development, Africa (Ex-MasterCard, FnB South Africa), and Jyoti Shankar Mishra – Head of Business Development, Middle East (Ex-Standard Chartered, Dubai Islamic Bank)
• The new appointments will focus on specific regions: Chayan Hazra will focus on digital payments, regulatory compliance, and partnerships globally. Marlyn Jose will target growth across Africa, and Jyoti Shankar Mishra will drive expansion in the Middle East.
• By strengthening its global presence, Mintoak aims to deliver innovative solutions and exceptional service standards at scale to empower SME communities.

MUMBAI: Mintoak, a preferred merchant software-as-a-service (SaaS) platform for payments and commerce enablement, announces a strategic stride forward in its global expansion efforts. Welcoming aboard three seasoned professionals—Chayan Hazra, Marlyn Jose, and Jyoti Shankar Mishra — to its leadership team, Mintoak signifies its steadfast commitment to strategic growth and innovation.

Mintoak’s recent appointments, strategically made beyond India’s borders, signify a pivotal moment in the company’s evolution, highlighting its strong growth trajectory and the visionary leadership guiding its advancement.

These strategic additions align perfectly with Mintoak’s overarching vision, which not only focuses on strengthening its presence in its home market of India but also extends its reach into new, promising territories such as the Middle East, Africa, and Southeast Asia. While Mintoak has already forayed into markets like Africa and the Middle East,  this expansion comes at a time when India’s digital payments success serves as a global case study, making it a compelling strategic move for Mintoak to leverage its expertise and insights in these emerging markets.

Chayan Hazra steps into the pivotal role of Head of Growth, leveraging his nearly two-decade-long expertise in financial services and banking. Based in Kuala Lumpur, Malaysia, Chayan’s leadership will play a pivotal role in driving Mintoak’s international expansion, particularly in digital payments, regulatory compliance, and forging strategic partnerships. His extensive background includes leadership roles at PineLabs, Mastercard, HDFC Bank, and Deutsche Bank.

Joining as Head of Business Development, Africa, Marlyn Jose brings over 15 years of invaluable experience in banking and payments to the table. Stationed in Johannesburg, South Africa, Marlyn’s deep understanding of the local retail landscape positions Mintoak favorably for growth across the African continent. In the past, she spearheaded strategy and revenue-generating initiatives for payment acceptance solutions at Mastercard EEMEA. Her prior achievements in enhancing FNB South Africa’s merchant services segment also highlight her adeptness in navigating complex and diverse markets.

Jyoti Shankar Mishra, assuming the role of Head of Business Development for the Middle East, brings with him a wealth of experience spanning more than two decades in banking and insurance across the region. With a base in Dubai, Jyoti’s extensive career with brands like Standard Chartered and Dubai Islamic Bank equips him to drive Mintoak’s expansion in this dynamic market.

“We are thrilled to welcome Chayan, Marlyn, and Jyoti to the Mintoak family,” said Raman Khanduja, co-founder and CEO at Mintoak. “Their collective experience and regional insights perfectly complement our strategic vision of expanding our global footprint. These appointments reinforce our commitment to delivering innovative solutions for empowering the SME community globally.”

In fortifying its global presence with these strategic appointments, Mintoak not only reaffirms its position as a frontrunner in the merchant services domain but also commits to its dedication to driving sustainable growth and fostering synergistic alliances in diverse markets.