Mumbai’s GCCs at the Forefront of Tech Innovation, AI and Cybersecurity: TeamLease Digital Findings

High-Tech industry contributes 31% of the Mumbai and Pune GCC talent headcount

MUMBAI: TeamLease Digital, a leading tech staffing and learning solutions provider, announced the state-wise distribution of Global Capability Centers (GCCs) across India for FY25. The data, based on TeamLease Digital’s findings, reveals key insights into the regional concentration of GCCs and the industries driving their growth.

As per the findings, the Mumbai/Pune region accounts for 31% of TeamLease Digital’s GCC partnerships. The high-tech and automotive sectors are the most significant in this region, with the high-tech industry making up 33% and the automotive sector contributing 22% of the headcount. Pune, in particular, is emerging as a driver in the Automotive sector. This region is also notable for its involvement in the capital markets, a sector that is only served by Mumbai/Pune and Delhi NCR, highlighting critical skills in data mining, predictive analytics, and big data frameworks.

The findings also showed Bengaluru as a prominent hub for GCCs, hosting 36% of TeamLease Digital’s total client base. This city is notably characterized by its dominance in the Hi-Tech industry, which comprises 37% of the talent concentration. Professional Services, which includes BFSI and Consulting companies, follows with 21% of the headcount. The Manufacturing sector is also emerging as a significant player, contributing 10% to the total headcount, with automotive and electronics manufacturing leading this growth. High-tech is an industry focused on the leveraging of modern technologies across sectors like Electronics, Healthcare, E-Commerce, Semiconductors, EVs, Aviation & Defence, and ER&D.

The findings also showed Hyderabad accounts for 14% of TeamLease Digital’s client base for the first two-quarters of FY25. The city excels in the High-Tech industry, which contributes 45% to the GCC headcount. Hyderabad’s GCCs are at the cutting edge of digital transformation, leveraging advancements in Cloud computing, AI, cybersecurity, blockchain, and Data Analytics to enhance global operations. The focus on automation and emerging technologies like robotics and blockchain underlines Hyderabad’s role as a leader in tech innovation.

Further, Delhi-NCR contributes 22% to the overall GCC headcount, with Software & Platform and High Tech each representing 20% of the headcount. This region is unique in its substantial contribution to the Oil & Gas industry, comprising 6.5% of the GCC headcount. Key skills in demand include AWS, Azure, Data Modelling, and IoT platforms, reflecting the sector’s emphasis on advanced digital solutions.

Elaborating on the findings Neeti Sharma, Chief Executive Officer, of TeamLease Digital said, “Over the past few years, Global Capability Centres (GCCs) have emerged as powerhouses of innovation and job creation across industries, especially in Mumbai and Pune where High-Tech and Automotive industries are thriving the most. As GCCs continue to evolve, we are increasingly partnering with them across Mumbai/Pune and other locations to address their demand for niche skills, while also co-creating new job functions.

Sectors like Healthcare, BFSI, and Retail have shown remarkable growth. Between 2021 and 2023, these sectors recorded cumulative compound annual growth rates (CAGR) exceeding 30%. This growth is particularly notable, given that during the same period, the broader IT industry was experiencing a downturn. In contrast, the GCC Software & Internet sector maintained steady progress and is projected to reach a CAGR of 6.2% by 2027. Even more promising is the Retail & E-commerce GCC sector, which is expected to see the strongest growth at 8.4% CAGR, followed closely by Healthcare at 7.5%.

These upward trends signal a dynamic shift in the global workforce, and TeamLease Digital is well-poised to facilitate this growth by connecting GCCs with the best-suited tech staffing + learning solutions that’ll ensure the organization’s readiness to tackle competitive yet niche growth opportunities presented by emerging technologies or newer markets.”