KPMG in India: Insights from the AMCHAM Report on Pune’s Growth as a Global Capability Center Hub

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Global Capability Center Hub

PUNE: Amid the rapid evolution of global operating models and innovation-led transformation, the KPMG in India–AMCHAM reportPune: A strong growth frontier for Global Capability Centers in India, highlights Pune’s emergence as one of India’s most promising destinations for Global Capability Centres (GCCs).

India’s GCC ecosystem has evolved beyond cost and operational efficiency centres into strategic hubs driving innovation, digital transformation, advanced engineering, research, analytics, and enterprise-wide solutions. As this shift accelerates, Pune is emerging as the next chapter of India’s GCC story—defined by clear purpose and momentum. The city’s strong industrial legacy, deep engineering talent, vibrant technology ecosystem, robust academic base, and high quality of life make it an increasingly attractive GCC destination.

The report, developed in collaboration with AMCHAM and research partner UnearthIQ, underscores the factors that make Pune an increasingly attractive destination for global enterprises. These include its deep, functionally skilled talent pool, strong tech ecosystem, strong presence of U.S.-headquartered organisations, supportive state policies, and rapidly expanding digital and infrastructure capabilities. Today, Pune is home to 500+ GCCs across sectors, with organisations from over 30 countries leveraging the city’s strengths to drive global innovation, operational excellence, and enterprise-wide transformation.

Pune’s growth is strongly driven by U.S.-headquartered companies, which continue to expand their footprint and establish future-ready centres with end-to-end ownership, innovation mandates, and global impact.

Supportive policy measures such as the Government of Maharashtra’s GCC Policy 2025, alongside investments in AI, digital infrastructure, talent, and innovation ecosystems, are set to further accelerate this momentum. Increasingly, successful GCCs are those that evolve beyond execution to become capability centres—building for future needs as much as present demands—an environment Pune is well positioned to support.

Shalini Pillay, Partner and India Leader, Global Capability Centres, KPMG in India, notes, “As India’s Global Capability Centre story enters its most consequential chapter, Pune is emerging as a compelling destination for organisations looking to establish and scale future-ready capability centres. With its strong ecosystem spanning talent, infrastructure, and innovation, Pune offers a unique opportunity to go beyond execution and build centres that deliver enterprise-wide value and transformation for global organisations.”

Key insights from the report include:

  • Pune is home to 500+ GCCs, with firms from 30+ countries across 20+ industries
  • The city accounts for ~14% of India’s GCC units and ~9% of total GCC talent
  • Pune’s GCC ecosystem is growing at ~9% CAGR, with strong expansion expected through 2030
  • 130+ GCCs have entered or expanded in Pune since 2024, signalling accelerating momentum
  • U.S.-headquartered firms anchor ~55% of Pune’s GCC base
  • Pune produces ~200,000 graduates annually, including ~90,000 STEM graduates
  • Maharashtra’s GCC Policy 2025 aims to establish 400 new GCCs and create 4 lakh high-skilled jobs
  • Future growth will depend on addressing infrastructure, connectivity, and talent challenges while leveraging opportunities such as AI-first mandates, policy support, and the Mumbai–Pune business corridor
  • Pune can strengthen its position by capitalising on overflow from saturated Tier-I cities and scaling AI-led innovation hubs

Together, these insights position Pune as a critical node in India’s next phase of GCC-led growth. As global organisations increasingly prioritise innovation, AI, and value creation, Pune offers a compelling platform to build scalable, innovation-driven, and future-ready global capability centres.

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