Air India Launches FogCare Initiative to Assist Passengers Affected by Winter Delays

Air India
Air India

NEW DELHI: Air India, India’s leading global airline, has announced its FogCare initiative to assist passengers flying to and from Delhi IGI airport during the winter season. The initiative allows passengers to reschedule or cancel their bookings at no extra cost if their flight is likely to be affected by major fog delays. This is part of Air India’s proactive approach to minimize inconvenience to guests whose flights are likely to get affected by fog and maintain network schedule integrity.

Rajesh Dogra, Chief Customer Experience Officer, Air India, said, “The FogCare initiative is a sincere effort to minimize inconvenience to guests whose flights are likely to get affected by fog. It will also help maintain network schedule integrity.” Passengers of these flights will be kept updated with flight-specific advisories and offered easy options in advance to ease their travel experience.”

Passengers can visit or click on for more information. Air India is a member of Star Alliance, the largest global airline consortium of leading international airlines, offering seamless connectivity and facilities to passengers all over the world.

Air India has built an extensive domestic network with non-stop flights to cities around the world, across the USA, Canada, UK, Europe, Far-East, South-East Asia, Australia, and the Gulf. After 69 years as a government-owned enterprise, Air India and Air India Express were welcomed back into the Tata group in January 2022. Air India is navigating through a major five-year transformation roadmap under the aegis of Vihaan.AI, with an ambition to become a world-class airline with an Indian heart.


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