INDIA: AirAsia India and Air India Express have announced the launch of their Unaccompanied Minor (UMNR) service, which is a dedicated and safe travel option for young flyers between the ages of five and twelve years. This service enables them to travel across all direct sectors, both domestically and internationally. The service is designed to provide parents and guardians with the comfort and peace of mind that these young travelers will be taken special care of and have a seamless and enjoyable travel experience.
The Unaccompanied Minor service can be booked on the airline’s website, airindiaexpress.com, or airport sales counters at a starting price of [?]5,000. Young flyers will be welcomed personally by the airline staff at the terminal before the airport security checks and assisted throughout all the regulated travel formalities at the airport. A valid photo identification document for both the child and the parent or guardian is required at departure and arrival for verification, and the parent or guardian is required to accompany the child to the airport and arrive at least 2 hours before the scheduled departure for domestic flights.
On arrival, airline staff will accompany and assist the child through the airport arrival process until they are safely reunited with their parent or guardian. The Unaccompanied Minor services are the latest in a host of integrated product and service offerings extended by Air India Express and AIX Connect in the run-up to their merger.
Ankur Garg, Chief Commercial Officer, shared, “We are always looking for ways to enhance the travel experience of our guests. With the extension of Unaccompanied Minor services to all our domestic sectors, we aim to provide a comfortable and welcoming flying experience to young explorers traveling solo. The well-being of our young flyers is of paramount importance to us, and our dedicated staff will ensure a seamless and secure journey for young travelers from check-in till arrival.“
Air India Express and AirAsia India are widely credited for offering a delicious range of oven-hot meals as part of the in-flight dining brand, ‘Gourmair,’ including kids meals, healthy, vegan, and Jain options, MasterChef Specials, Regional Favourites, All-Day Breakfast, Seasonal Fruits, Lite Bites and Delectable Desserts. Young flyers will also be in for a treat with the airline’s in-flight entertainment hub, Airflix. AirFlix offers a host of customized options, including games, ed-tech content, articles, and much more, to keep young flyers engaged throughout their journey.