INDIA: Gridlines by OnGrid, a regulatory technology company based in Gurugram, has launched its advanced Video KYC solution, built to streamline digital customer onboarding for BFSI organizations. Fully compliant with RBI guidelines, the DPDP Act, and global data security standards, the solution offers a seamless and secure way to verify customers remotely, cutting costs, improving turnaround times, and enhancing user experience. Gridlines offers over 150+ API-driven solutions that power real-time underwriting, KYC/KYB, AML, fraud checks, video KYC, and more.
With increasing pressure on financial institutions to balance compliance and convenience, Gridlines Video KYC delivers an AI-driven approach that combines facial recognition, document OCR, fraud detection, and live audits—all within a user-friendly, multilingual interface. Designed for scale, it works reliably even in low-bandwidth environments and integrates easily with core banking and CRM systems.
“At Gridlines, we see customer onboarding as more than a regulatory formality. It’s the first opportunity to build trust and deliver value. With Video KYC, our vision was to create a solution that’s fully compliant, intuitive, fast, and scalable,” said Vineet Bansal, Co-founder & COO at OnGrid, Gridlines & eLockr.
“From day one, our priority was to create a configurable and AI-driven platform that delivers fast results without compromising on security or compliance,” said Vaibhav Yadav, Head of Product, OnGrid, Gridlines & eLockr.“The result is a powerful yet flexible Video KYC solution that can be tailored to fit diverse BFSI workflows, ensuring institutions can go live quickly and scale effortlessly.”
KYC sessions can be completed in under two minutes, with configurable workflows and dynamic agent allocation supporting use cases across loans, insurance, and account openings. End-to-end encryption, secure data storage, and built-in audit trails ensure the platform meets the highest standards of data protection and regulatory adherence.
This launch reinforces Gridlines’ commitment to powering efficient, compliant, and customer-centric digital journeys for the BFSI sector.