PUNE: udChalo, the national start-up award winner and leading online travel firm, has launched a first-of-its-kind initiative within the Online Travel Agency (OTA) space in Pune. The company has introduced a ‘Cash-on-Delivery’ (COD) service for travel bookings, specifically for senior citizens and non-tech-savvy customers. This initiative aims to simplify travel planning and payment processes, offering a more convenient and secure way to book travel.
The COD service will be available for all travel bookings made through the udChalo website and mobile app, including flights and vacations. Senior citizens in Pune can now choose the COD option at checkout and pay for their bookings in cash upon delivery of their tickets at their doorstep. This eliminates the need for online payments or using debit/credit cards, providing a more familiar, secure, and comfortable payment method for many senior citizens.
Moreover, this service will be managed by army veterans for whom the company will aggressively hire ex-defense personnel PAN India. This will help create reemployment for retired army veterans.
“We are proud to be the first OTA platform to offer a Cash-on-Delivery service specifically for senior citizens in Pune,” said Ravi Kumar, CEO at udChalo. “We understand the challenges that senior citizens often face when it comes to online travel booking and payments, including the frequent instances where army veterans have fallen victim to fraud; this initiative aims to enhance accessibility, safety, and convenience. The goal of this initiative is to empower them to book their trips effortlessly, fostering a sense of ease and assurance.“
udChalo‘s commitment to exceptional service and convenience extends to all its customers, and this innovative service is a testament to that commitment. The booking under this initiative can be done between 7 am to 9 pm. Recognizing the potential of this initiative and gazing at the response from the customers, udChalo plans to expand the COD service to other parts of India soon, making travel accessible and enjoyable for senior citizens across the nation.
udChalo is a national start-up award-winning leading Online Travel Company. Rooted in its ambition to serve the Services, udChalo is the creator of its category. The Company began its operations in 2012 by the alumni of the Army Institute of Technology and Stanford Graduate School of Business (Seed). udChalo through its website (www.udchalo.com), an App platform that serves the travel needs of everyone and with its 70 Outreach centers caters to defense personnel in remote places like Uri, Baramulla, and Leh. It has grown with a CAGR of over 450% in the last 5 years.
udChalo has an OTA license from the Ministry of Tourism. The company was recently recognized by Guinness World Records for participation in two record-breaking cycling events. It was certified as a Great Place to Work for three consecutive years. It also ranked 4th at the Economic Times ET Rise Awards among India’s Fastest Growing MSME 2020 and was certified as Best Employment Generating MSE at SIDBI ET India MSE Awards 2019.
udChalo‘s COD service for senior citizens in Pune is a significant step towards making travel accessible and enjoyable for everyone. The company’s commitment to exceptional service and convenience is evident in this innovative initiative, which aims to enhance accessibility, safety, and convenience for senior citizens. With plans to expand the COD service to other parts of India soon, udChalo is set to revolutionize the travel industry and make travel accessible to all.